All direct debits will be fortnightly from the date you purchase your membership on our website. If you would like to change the day of your direct debit please contact us. Direct debits are made all year. Payments are calculated using a discounted class rate for 40 classes per year (in school terms) over 24 fortnights in a year. Due to service shut down direct debits are paused for January (two payments skipped).

Any failed direct debits will be reprocessed within 24 hours. If your payment is declined again you will be contacted by our staff to confirm your details and process payment. If payment is not received and we cannot contact you your membership will be cancelled.

You will be booked by our staff into your preferred class, you will have priority access to the spot in this class each term. You can change your preferred class at anytime you can do this by contacting our team.

Members will be emailed each term to have priority access to our school holiday & Christmas PLAY sessions which are included in your membership. Please respond asap to secure your place. Once bookings open to the public your place is subject to avalibility.

Members are entitled to unlimited make up classes while they have an active membership. If your membership is cancelled you may use any makeup classes within your 2 weeks notice period. After this time all make up classes will be forfeited.

2 weeks notice is required to cancel your membership. This must be given in writing (via email or text message). Our staff will inform you of your final direct debit date and your final class dates.

Members are entitled to one PLAY grp t-shirt annually. On your 12 month (continuous) membership anniversary you will receive a new t-shirt.

2 or 3 class memberships are transferrable between siblings who reside at the same address.

If you required any further information regarding these terms and conditions please contact us.